Patient Relationship

Management

Boost Revenue. Find New Patients. Get More Reviews.

How It Works

Get Set-up in 5 Minutes
1

InstallWe'll install your PatientActivator Concierge ™ for you - if you'd like, we can do it over the phone.

2

Set-upOur support team sets up your account and helps you choose your preferences for all reminders.

3

That's it!We go to work delivering reminders, reactivating patients and optimizing your online presence.

Services

Appointment Confirmations

PatientActivator automatically confirms your appointments via e-mail, text message or phone.

We offer three types of reminders: a "Pending Appointment" (less than 1 week away), a "Save the Date" that allows patients ample time to make adjustments if needed and a Last Minute Reminder delivered the day of the appointment.

Features:

  • E-mail or text from your practice name

  • Appointment date and time

  • One-click confirmations

  • Map and driving directions

  • Refer-a-friend

  • "Add to Calendar" option

  • Our optional phone reminders can also include a personal greeting recorded in your voice.


    Send a Sample Message

    See how your patients will experience your PatientActivator communications.

    Recall Reminders

    PatientActivator reminds your patients about their recare/recall visits.

    Patients who have not been in the practice in six months (and who do not have a future appointment scheduled) are notified that they are overdue for a checkup and encouraged to schedule an appointment. Notifications can be delivered via e-mail, text message or phone.

    Features:

  • E-mail or text from your practice name

  • One-click appointment requests

  • Your photo, name and logo

  • Personal message

  • Maps and directions to your practice

  • Refer-a-friend

  • Our optional phone reminders can also include a personal greeting recorded in your voice.

    Send a Sample Message

    See how your patients will experience your PatientActivator communications.

    Dormant Patient Reactivations

    PatientActivator reactivates patients your office has not seen in the last 12 months.

    First, we determine if any of your dormant records are patients you no longer wish to see for any reason. Then we automatically send customized messages to all your dormant patients by e-mail, text message or phone.

    Features:

  • E-mail or text from your practice name

  • One-click appointment requests

  • Your photo, name and logo

  • Personal message

  • Maps and directions to your practice

  • Refer-a-friend

  • Our optional phone reminders can also include a personal greeting recorded in your voice.

    Send a Sample Message

    See how your patients will experience your PatientActivator communications.

    Birthday Greetings

    PatientActivator automatically sends your patients personalized birthday wishes via e-mail or text message.

    Features:

  • E-mail or text from your practice name

  • Your photo, name and logo

  • Personal message

  • Maps and directions to your practice

  • Refer-a-friend

  • Our optional phone reminders can also include a personal greeting recorded in your voice.

    Send a Sample Message

    See how your patients will experience your PatientActivator communications.

    Newsletters

    PatientActivator delivers customized digital newsletters to your patients.

    Simply select the articles and the dates you’d like the newsletter to be delivered. Newsletters can also be scheduled for an entire year in advance, so you can have regular communication with your patient base.

    Features:

  • E-mail sent from your practice name

  • Over 500 ready-to-send newsletters

  • Your logo, phone number and address

  • Personal message

  • Maps and directions to your practice

  • Refer-a-friend


  • Send a Sample Message

    See how your patients will experience your PatientActivator communications.

    MicroSite

    Your PatientActivator service comes free with a personalized web page that promotes your practice directly on search engines such as Google, Yahoo, Bing and more.

    Your customized 3-page site will be hosted on NationalDentalReviews.org – a domain that conveys credibility and is attractive to consumers. PatientActivator automatically populates your personalized web page with reviews from your patient surveys to improve your online reputation and Web presence.

    Features:

  • Your logo and office info

  • Google optimized

  • Patient ratings and reviews

  • Social media links – including Facebook and Twitter

  • Maps and directions

  • Personal message

  • "Schedule an Appointment" feature

  • Email to a friend

  • Send to phone


  • Campaigns

    PatientActivator lets you create custom marketing campaigns to send ANY message to ANY group of patients.

    Design your own e-mails or text messages to promote specials, announce changes to your schedule, introduce a new technology — or anything you can think of. You have complete control over the message design, content and recipient list. We have a library of pre-made templates to choose from, or you can design your own template (if you or someone on your staff is familiar with html).

    Features:

  • E-mail or text from your practice name

  • Personalized content

  • Complete control of marketing message

  • Unlimited recipient selection

  • Dozens of pre-made templates


  • Surveys

    PatientActivator automatically sends patients a survey three days after their scheduled appointment.

    Surveys ask patients to share their experience and can be customized to include the questions you feel are most important. The results are posted to your MicroSite page to help increase your search engine rankings.

    Features:

  • E-mail sent from your practice name

  • Your photo, name and logo

  • Unlimited number of survey questions

  • Automatic posting to your MicroSite page



  • Send a Sample Message

    See how your patients will experience your PatientActivator communications.

    Compatible Software

  • ABELDent v.8

  • ABELDent v.9

  • ACE

  • ADSTRA

  • ComputerAge

  • Dentech

  • Dentrix G2

  • Dentrix G3

  • Dentrix G4

  • Dentrix G5

  • Dentrix v.10

  • Dentrix G6

  • Dentrix v.11

  • EagleSoft v.15

  • EagleSoft v.16

  • EagleSoft v.17

  • EagleSoft v.18

  • EasyDental

  • First Pacific

  • OpenDent

  • OrthoII

  • OrthoTrac v.10

  • OrthoTrac v.11

  • PracticeWeb

  • PracticeWorks

  • SoftDent v.11

  • SoftDent v.12

  • SoftDent v.14

  • SoftDent v.15

  • SoftDent v.16

  • ThreeStar

  • ThreeStar v.3

  • For all other software, please call 1-888-463-7468

    Pricing

    Less Than Half The Price of Similar Products.

    Best Industry value

    • Appointment confirmations
    • Google Optimization
    • Online Reputation Monitor
    • Phone Notifications (optional add-on)
    • $199 Setup Fee
    • Call 1-888-463-7468 to learn more
    As Low as
    $249Per Month

    Award Winning Customer Support

    Member Services Representatives are available Monday-Friday from 5:30am – 5:30pm PT. Call Us at 1-866-916-5947

    PatientActivator 101

    PatientActivator 101 is for anyone interested in learning how to fully configure and utilize every benefit of our system. This is a free service that will teach you everything you need to manage your own account.

    PatientActivator 101 is held on Mondays, Wednesday, and Fridays at 9:00am PST. To join, click the "Join PA 101" button below at 9:00am PST. The button below will activate 5 minutes before each session. Call 1-877-293-4479 and when prompted, enter the access code shown below. Then click the Join PA 101 icon.

    Access Code: 1967-7007

    *There is not currently a PA 101 session in progress.

    Phone Support